Jack Linden Meeting May 27th 2010
[10:59] Jack Linden is Online
[10:59] Seattle LeShelle: waves to everyone
[10:59] Lady Sakai: yea me too … the answer I got on that note was the same story
[10:59] Lady Sakai: heya Seattle 
[10:59] LisaDeanna Zhora: Hi Seattle
[10:59] Timo Daehlie: hello to all
[10:59] LisaDeanna Zhora: Hi Timo
[10:59] Lady Sakai: hi Timo .. Alexxa
[11:00] Alexxa Despres: Hi ya Lady 
[11:00] Qie Niangao: greetings, Jack
[11:00] LisaDeanna Zhora: Hi Jack
[11:00] Ardy Lay: Hi Jack
[11:00] Sonya Haight: hi Jack
[11:00] Jack Linden: hey folks
[11:00] Lady Sakai: Morning Jack
[11:00] Alexxa Despres: Hi jack
[11:00] Seattle LeShelle: hi jack
[11:00] Driftwood Miles: Hijack
[11:00] Uni Ninetails: mornin jack
[11:00] Lady Sakai: derm sorry evening
[11:01] Jack Linden: are those of you in the UK and US looking forward to a long weekend?
[11:01] Alexxa Despres: It’s a long weekend? :O
[11:01] Alexxa Despres: 
[11:01] Bronson Blackadder: hell yes
[11:01] Seattle LeShelle: memorial weekend this coming up
[11:01] Lady Sakai: its weekend ? O.o
[11:01] Driftwood Miles: There are different lengths now…..great!!!
[11:01] Alexxa Despres: lol Drift
[11:01] LisaDeanna Zhora: lol drift
[11:01] Jack Linden: hehe drift
[11:01] Driftwood Miles: it’s a modern world we live it
[11:01] Lady Sakai: its superweeksneds Drift :p
[11:02] Driftwood Miles: LOL Lady
[11:02] Jack Linden: okay some quick things up front before we dive into the freeform stuff..
[11:02] Driftwood Miles: I am really looking forward to it Ty Jack
[11:02] Timo Daehlie: i am more looking foreward to see mainland rates being restored
[11:02] Uni Ninetails: Jack gonna clean up that shuttle by the window noise is annoying
[11:02] Two Guns Lot #1: LandMark giver at Two Guns (Two Guns Lot #1 – L$2128/wk) has just been used by Derrick Pizzaro !
[11:02] Lady Sakai: Im gonna look forward to LL realising the economy is shot but hey ..
[11:03] Timo Daehlie: also that ..
[11:03] Uni Ninetails: Tal, nice mod
[11:03] Talarus Luan: Thankies
[11:03] Jack Linden: you’ll have hopefully seen the blog post we put out on Search. we’ve a lot of resource on that right now, and we’re looking good to fix most of the badness in June. I’m hearing from folks how painful it is right now, and so it’s shooting up the priority list.
[11:03] Lady Sakai: spooky Tal
[11:03] Talarus Luan: Comes standard except for the eyes 
[11:03] Driftwood Miles: oh yeah…..VERY cool Tal!!
[11:03] Lady Sakai: loved the wording on it Jack … understaed as usuall
[11:04] Timo Daehlie: wonderful news .. what about the months we had to suffer ? Any compensation ?
[11:04] Joshe Darkstone: actually painful inst quite the right word jack, we have started closing down our stores
[11:04] Joshe Darkstone: so a date in june woiuld be nice
[11:04] David Wetherby: Good day
[11:04] Driftwood Miles: 3 Days out of search last week …and that is tragic
[11:04] Sonya Haight: shooting up? thought it was already at the top?
[11:04] Alliez Mysterio: HI all
[11:04] Seattle LeShelle: why isnt it at the top already is what i would like to know
[11:04] Bronson Blackadder: someone wants to date Jack in June?
[11:05] LisaDeanna Zhora: Hi Alliez
[11:05] Driftwood Miles: Hi Alliez
[11:05] Lady Sakai: have a seat Alliez
[11:05] Alexxa Despres: Bronson ;-P
[11:05] Jack Linden: Timo, no plans for comp.. sorry. I know it’s been a bit grim. Some of the issues are deep and scary but we’re well on top of them now and have some super bright people on it
[11:05] Alliez Mysterio: trying to
[11:05] Timo Daehlie: jack ..
[11:05] Jack Linden: Joshe, I know.. my inbox knows too. We’re taking it very seriously
[11:05] Lady Sakai: oh your bringing in help from the outside Jack *bites her tounge*
[11:05] Timo Daehlie: we been complaining for over a year about low mainland rates ..
[11:06] Timo Daehlie: you are aware of that .. you promised to look at it .. but what else you are gonna do about it ?
[11:06] Timo Daehlie: Lowering your auctions till 0.1 ?
[11:06] Talarus Luan: Not going to see a change in that… WAY WAY WAY too much land
[11:06] Timo Daehlie: More homeland ?
[11:06] HimBaer Pfeffer: hi all
[11:06] Timo Daehlie: More Adult land ?
[11:06] Joshe Darkstone: can we talk specifics about the saerch engine? like – i know its fast and all, but when it truncates the results at 700 and there are 2400 results for a phrase like “tropical Palm Tree” then that means that peoplel who are paying to be shown in search are not getting what they are paying for. 700 results may be fas – but its not accurate
[11:07] Alexxa Despres: we noticed that too Joshe
[11:07] Lady Sakai: agreed Tal … way to much land way to little newcommers .. the state in SL is driving ppl out its a bad circle
[11:07] Talarus Luan: ..and LL is adding more all the time with the “Linden Homes” (yes, that still counts in adding land, since people will buy into it, rather than the already-depressed mainland)
[11:07] Ciaran Laval: Whoa Tribe have came mob handed
[11:07] Driftwood Miles: Yes and most of those 700 are regions
[11:07] Driftwood Miles: LOL Ciaran
[11:07] Joshe Darkstone: and by the way from page 2 of that result set, and for most of it, what you get are user profiles
[11:07] Alexxa Despres: Ciaran ;P
[11:07] Alliez Mysterio: Abby
[11:07] Timo Daehlie: Yes they gain much more on a linden home sim so they dont care about mainland ..
[11:07] Abby Callisto: Allie!
[11:07] Alliez Mysterio:
[11:08] Lady Sakai: Abster xxx
[11:08] Joshe Darkstone: showing picks for parcels that arent even in the search results
[11:08] Alliez Mysterio: behind the bench
[11:08] Jack Linden: Timo, we have been watching that yes. Agreed that it’s a problem – the land cutting stuff has had some extra progresss recently but we’re also talking about the overall problem of mainland prices
[11:08] Timo Daehlie: Jack .. we ve been telling you about the problem .. the cause ..
[11:08] Alexxa Despres: Hi ya Equ
[11:08] Jack Linden: Linden Homes is stable right now, we haven’t added any more since the initial launch period
[11:08] Alexxa Despres: Equi*
[11:08] Talarus Luan: Pshaw, Timo.. who listens to us anyway?
[11:08] Equinox Pinion: hiya all
[11:08] Timo Daehlie: True Tal ..
[11:08] Jane Fossett: Hi Eui!
[11:09] Driftwood Miles: 6500 Search Results for Land Rents and only 700 showing…yet I don’t see any refunds of the 30 lindens per week
[11:09] Equinox Pinion: Jane!
[11:09] Timo Daehlie: As long as you pay it is ok but dont open your mouth
[11:09] Lady Sakai: the Linden Homes didnt do anyone any good jack .. an empty gimmick
[11:09] Timo Daehlie: Bot owners pulling rates further down in order to force sales and buy back with bots but that is fine
[11:09] Timo Daehlie: even when you run 80 bots on an externa server or grab land for L$ 1 .. that is all ok
[11:09] Qie Niangao: so Jack, the last we heard, the target price for Mainland was between 7.5 and 8 L$/m, and then it was at 3.5… is there a new target, and what’s the “average” you see today?
[11:09] Alliez Mysterio: But we all knew that
[11:09] Seattle LeShelle: agreed driftwood
[11:09] Liisa Runo: LL should put some time limit on how long land stays untouched when the owner stop paying tier, i checked the sims around my sim, and 30% of the land is owned by people who have not logged in for over 2 years, and most of these parcels dont have autoreturn, so they are full of junk
[11:09] Timo Daehlie: The lab looks at it but does nothing with it ..
[11:10] Jack Linden: Joshe, yep, we’re aware of that issue and it is being addressed. As i said, Search is getting a ton of work done on it over the next few weeks and beyond
[11:10] Alexxa Despres: Also Jack…when you type in ‘land rental’ there are things showing that do not even have the word ‘land’ or ‘rental’…..in the descriptions at all
[11:10] Alexxa Despres: yet the things that are relevant to land rental are not showing
[11:10] Joshe Darkstone: jack thats definately part of what you need to address here, we PAY to be shown in search, you dont stop taking the money – so we need to actually BE shown in search
[11:10] Talarus Luan: I think it is clear that there was some kind of plan to pretty much put the “land middlemen” out of business. LL doesn’t make near as much money on land sales as it does tier, and higher land prices means less people buying, so less people paying tier.
[11:10] Abby Callisto: same with cabins….bdsm shows up when you type in cabins
[11:11] Ciaran Laval: That’s happening all over Alexxa, I put a ticket in about irrelevant results
[11:11] Lady Sakai: and the conditions for Rental Homes are horrid Jack … and you not showing signs of wanting to clear it up makes one think that you dont want to
[11:11] Jack Linden: Liisa, we have considered setting autoreturn automatically when land lies unused for a long period, but there are times when that would be wrong (for example people use one account to own land, then another account to live on it)
[11:11] HimBaer Pfeffer: YES look at search places and ask how the top ten don´t get trouble for Traffic Gaming or adverise with SEX on mature sim ??????? some people and me reported them and nothing happened ? is this law made for the small ones at 7000 traffic ?
[11:12] Equinox Pinion: do you have less people looking to rent since teh new search lady?
[11:12] Timo Daehlie: Soon nobody will pay tier over Mainland .. what the use of paying for something that is worthless .. land at -.0.7 L$m2 now and soon 0.1 L$ m2
[11:12] HimBaer Pfeffer: Jack, i ask you !
[11:12] Liisa Runo: these land also have zero traffic, and since i live next to these places, i know they are totally unused
[11:12] Joshe Darkstone: well then what the heck do we do about the lost revenues? i guess my real question is if this is so broke that you have all the4se resources dedicated to fixing it, why havent you rolled it back instead of letting businesses that have been here for years go under? what we had was working, such as it was. what we have now is just working for the licky few – you are picking winners here, and in my case, picking losers
[11:12] HimBaer Pfeffer: SWEETHEARTS ! SEXYLIFE LOVE NUDE BEACH
[11:13] Jack Linden: HimBaer, yeah i’ve seen examples like that too. It’s not good at all. hence our focus on fixing it. So yes, we know it’s bad right now, we’re fixing it as rapidly as we can.
[11:13] Lady Sakai: and what about the hidden rules / charges on HS Jack .. did you look into that ??
[11:13] Timo Daehlie: I hope it wont take as long as resolviong the microplots. After two and half years that problem still isnt fixed
[11:14] HimBaer Pfeffer: pleas stop harrazing multilogger with regular viewer, the try to hold againsst the bich cheater, try to overcome until you made a realistic solution !
[11:14] Talarus Luan: Speaking of getting something else done as fast as you can, when will be able to set environmental editor presets on private estates/regions for others to see?
[11:14] Jack Linden: Joshe, there is certainly no picking – the problems are not specific to any one person or area. One of the issues, the bug I mentioned in the blog post, is just that – a bug. And when fixed you’ll see a substantial improvement
[11:14] HimBaer Pfeffer: so far xstreet takes all i buy stranger sims under 300 us $
[11:14] HimBaer Pfeffer: but don´t need some in future
[11:14] HimBaer Pfeffer: becourse economy dies
[11:14] Driftwood Miles: I guess what most people cannot get their heads around Jack is why Linden do not roll back to the search that worked albeit flawed until you have completely rid the new search of critical errors that damage your residents?
[11:14] Jack Linden: The new GSA will be much better than previous search, we just have to get past these fixes. Rolling back wouldn’t be the right step
[11:14] Timo Yalin: hello everyone
[11:15] Ciaran Laval: Jack this has been extremely damaging to residents, rolling back would absolutely have been a right step
[11:15] Driftwood Miles: agreed
[11:15] Equinox Pinion: i think it would be the right step jack…people are hurting badly at the moment…they cannot wait weeks for it
[11:15] Timo Daehlie: Do they care ?
[11:15] Lady Sakai: agrees with Ciaran
[11:15] Jack Linden: Drift, we’re indexing and crawling a huge amount of data. Just rolling back that indexing is not feasible.
[11:15] Sonya Haight: I have been waiting weeks, was kicked out of search immediately
[11:15] HimBaer Pfeffer: roll back the complete tos until you got a ready solution
[11:15] Jack Linden: It’s not a simple switch sadly.
[11:15] Liisa Runo: some day people realise that if they dont pay tier, LL ban the account, but never take the land, so people intentionally let this happen, and start to use the land with ALT that is in same group that the land is set…
[11:16] Liisa Runo: free land, yaya
[11:16] Talarus Luan: Sounds like the implementation plan was missing a few steps.
[11:16] Talarus Luan: Like “have a backup plan in case something explodes in our faces”. <.<
[11:16] Jack Linden: With us being so close to having the major issues resolved, we feel it’s best to push past this because the gains are going to be considerable.
[11:16] Driftwood Miles: That is the only answer Tal
[11:16] Lady Sakai: can Esate owner get that same deal Jack lol
[11:17] Melody Regent: Jack, something that comes to mind and yes I have been down this road with you before. Search is not working right, period and of story. So while you are working on it, why not give land owners an alternatve way to get knowns. Like put a MOTD about the LAND forums. Go a step further. Make sure we can adverttise products on the fourms and do a MOTD for that. THis is just ways to think outside the box, help people help themselves WHILE you fix search. We get Linden Home shoved down our throats with the MOTD all the time. Maybe think about doing other things with that to help the rest of us in other ways.
[11:17] Ciaran Laval: It will have been over a month by the time it’s fixed, how about a discount on tier for this mess
[11:17] Talarus Luan: I am glad LL is not an oil company. <.<
[11:17] Abby Callisto: the lab should reimburse lost ads due to your lack of making sure it was feasable t work and no put so many business;s under……what we pay in ads for many is A LOT of cha ching. and we are losing not only that money but the sales we should be getting from those lost ads we paid for.
[11:17] Jane Fossett: grin
[11:17] Jack Linden: Melody,we should get some estate oriented MotD stuff going out next week
[11:18] HimBaer Pfeffer: Melody, come here and take a seat beside me,.. this is a better busines than trading land and invest money
[11:18] Alliez Mysterio: We are paying out a lot of money for services NOT received
[11:18] Lady Sakai: Id like to ad to mels comment that Rental Homes dont have any way of advertising on the forums as it is now
[11:18] Timo Daehlie: Want to get rich ? Stop paying tier to the lab ..
[11:18] Liisa Runo: i wonder what makes better profit% LL or oil companies O_o
[11:18] Melody Regent: You just want me close to you Baer
[11:18] Melody Regent:
[11:18] Timo Daehlie: Someone told me that last week .. at first i had to laiugh but after all it is a brilliant idea
[11:18] Lady Sakai: Im currently betting on the first Liisa
[11:19] Joshe Darkstone: so the loss of a few 100 inworld businesses, losses totallign 100s of thousands of dollars to your customers, thats just a price worth paying for you – its nice to be able to see where we fit in your thinking. where do we apply ofr restitution?
[11:19] Driftwood Miles: Jack, for the major Glitches in search…when are we talking…what is the estimation? First week? Second Week? Later or ….?
[11:19] Alliez Mysterio: I dont mind paying but please give me what I pay for
[11:19] Melody Regent: Thank you for that Jack, we will be looking for it with great exectaions
[11:19] HimBaer Pfeffer: Jack GB andel is a man who can enter sims where he is banned or complete estetes,.. he is known from all here ? you agree ? why he is still allife ?
[11:19] Driftwood Miles: In June
[11:19] HimBaer Pfeffer: AND you can´t find people with two signs in first name !
[11:20] Jack Linden: Joshe, that isn’t the case at all. Of course we understand how signficant the problem is and we are as anxious tto get it resolved as you are.
[11:20] Alliez Mysterio: Has LL been keeping track of all the sims for sale? Its amazing
[11:20] Talarus Luan: yeah, is fun to try and search for “M Linden” or “T Linden”. Idiots.
[11:20] Jack Linden: Yes Alliez, we do watch that closely.
[11:20] Alliez Mysterio: So you do know
[11:20] Ardy Lay: “M% Linden” works.
[11:21] Liisa Runo: do Ll watch the amount of land owned by banned residents?
[11:21] Jack Linden: We saw a spike running up to May 1st, but otherwise May has been similar to April and March as far as transfers go
[11:21] LisaDeanna Zhora: Isn’t that fixed in v2.1
[11:21] Talarus Luan: Yeah, but who knows to do that?
[11:21] Ardy Lay: I do. Now you do.
[11:21] Ardy Lay:
[11:21] Alliez Mysterio: I would like to suggest instead of all blaming Jack for what is going on. Write to M LInden with cc to all board members
[11:21] Talarus Luan: Great. Now put it on the MotD for the other 12 million
[11:21] LisaDeanna Zhora: The 2 letter name search
[11:21] Lady Sakai: Jack did you look into the problem I stated last week ?
[11:22] Timo Yalin: well first of all sorry for my bad english. I see still many bots arround what purchasing land for low rates and sell it for very low rates. So the last weeks the mainland prices went down more and more. Technally I think most of this bots not allowed. To get land during less than a half second means they use the search wrong, with multiple searcher bots. Why such users dont get stopped?
[11:22] HimBaer Pfeffer: gb Andel
[11:22] Jack Linden: Alliez, the execs and board are all very aware of the situation.
[11:22] HimBaer Pfeffer: soenone else know this name ?
[11:22] HimBaer Pfeffer: reportet multiple times
[11:22] Talarus Luan: Yes, but they aren’t aware of people’s exact views on it.
[11:22] Joshe Darkstone: my builder is busy packing up half our store sims right now jack, somehow i dont think we have quite the same level of anxiety. abd when you builders see our 5000 items being sold off full perm for a few lindens on the dollar, send your complaints to LL, Its the only way I see we can recoup any of our losses after we close the stores.
[11:22] Alliez Mysterio: Well, it seems to me big change is called for and very fast
[11:23] Alliez Mysterio: This is totally unacceptable
[11:23] Melody Regent: Lady, you are going to have to go into more deatail to remind him
[11:23] Alliez Mysterio: Why was the new viewer released when it was not tested more
[11:23] Alliez Mysterio: Because of a date given?
[11:23] Talarus Luan: Silly Alliez… WE’RE the alpha testers.
[11:23] Jack Linden: Agreed Alliez, I’m definitely not disagreeing with you. We are fixing it now, and will push that out just as fast as we can.
[11:24] Joshe Darkstone: Alliez, Jack is in charge of search – and its ruining us. Im not writng letters, Im speaking out, to the guy in charge of whats putting us out of business.
[11:24] Alliez Mysterio: I was in the first test group and could not believe how fast it went out to all
[11:24] Alliez Mysterio: He is doing as he is told to do
[11:24] Ciaran Laval: Agreed Alliez, new viewer, new search both seem to have been rushed out when not ready, hopefully the new marketplace will take this onboard even though it won’t be ready when it’s launched, hopefully the flaws will be small
[11:24] Alliez Mysterio: Following what he is told to do
[11:24] Alliez Mysterio: Its not his fault
[11:25] Talarus Luan: Asking again: Speaking of getting something else done as fast as you can, when will be able to set environmental editor presets on private estates/regions for others to see?
[11:25] Abby Callisto: the viewer 2 is aweful…..it is a disaster and pushed out way too fast……but thats the least of my worries…search is destroying everyone who has any kind of business here
[11:25] Uni Ninetails: He. Tal i gave up on that.
[11:25] Alliez Mysterio: I hate bashing ppl when they should not be blamed for doing their job
[11:25] Jack Linden: Alliez, yes we know the new Viewer has some problems – in hindsight we could have spent more time polishing and folding in feedback. We’re now pushing hard on the problems
[11:25] Talarus Luan: Yeah, but you know me… I don’t give up.
[11:25] Uni Ninetails: XD
[11:25] Alliez Mysterio: Some?
[11:25] Joshe Darkstone: jack is a vp, im not sure what you know about corporate structures, but vp’s dont get to be vp’s because they do what they are tolld, its because they are capable of delveloping plans, your thinking of managers. not vp’s
[11:25] Alliez Mysterio: I disagree totally
[11:26] Jack Linden: Tal, those estate settings are actually in QA soon I believe, then will roll into one of the upcoming Viewer releases
[11:26] Talarus Luan: Heh. Yeah, LL’s view is that it’s only a minor set of problems.
[11:26] LisaDeanna Zhora: I would motion that the next Office hours Jack has, is for this “board” to be here to listen to all of whom are losing business.
[11:26] Joshe Darkstone: and if it were my job to do somethign that put people out of business i would quit my job, in a hurry. people need to own what they do
[11:26] Alliez Mysterio: Jack congrats. I was not aware you are a VP now
[11:26] Lady Sakai: Jack … Last week I brought up a problem there is with the HS on Class Swaps … the GF HS is being cancelled … NO in your blog and the Wiki it makes no mention of that .. in states that GF status will be canceled out if we TRANSFER …. Why this hidden charge / Rule ? How are we supposed to trust LL when you keep changing rules on us and not even informing us about it ??
[11:26] Talarus Luan: Define “soon”.
[11:27] Joshe Darkstone: vp director, same level of input
[11:27] Alliez Mysterio: No its not
[11:27] Driftwood Miles: you can get tablets for that
[11:27] Alliez Mysterio: Im sure some wish it was
[11:27] Joshe Darkstone: mangers manage the plans, directors direct, vps plan, ceos smoke cigars and blow smoke
[11:27] Alliez Mysterio: lol
[11:27] Talarus Luan: I mean, it’s only been two years since WindlIght presets went live.
[11:27] LisaDeanna Zhora: Good one Joshe
[11:28] Melody Regent: Tal your not dripping
[11:28] Talarus Luan: The drips are invisible, too
[11:28] Jack Linden: Alliez, I’m certainly comfortable to own the fact that some of these issues were bad. Since taking on some of the other areas such as xstreet and search, the Lab has invested much more in making these problems go away and we’ll be building better process in to prevent these things going out without a lot of testing etc
[11:29] Jack Linden: But for the stuff currently causing problems, I can only apologise and state again that we’re on it, and will fix them as quickly as i can
[11:29] LisaDeanna Zhora: tal, you try a “totallyclear” on the eyes as a texture yet?
[11:29] Melody Regent is seriously loving the AO
[11:29] Melody Regent: Avi*
[11:29] HimBaer Pfeffer: problems with viewer 2.0 ? users found a solution —> http://slinside.com/index.php?option=com_fireboard&Itemid=462&func=view&catid=19&id=278870
[11:29] Driftwood Miles: Blu, didn’t see you there hey
[11:29] HimBaer Pfeffer: Tweak it self is the answer
[11:30] Uni Ninetails: offt my german is rusty
[11:30] Jack Linden: Lady, I did speak with the team. You’re right in that we didn’t state explicitely how conversions were affected by the May 1st change. We’re goingto clarify what we will do shortly.
[11:30] Talarus Luan: Don’t want them totally clear
[11:30] HimBaer Pfeffer: only modifieing some xml files @ Uni
[11:30] LisaDeanna Zhora: oh ok
[11:30] Uni Ninetails: Yes, im reading it
[11:31] Melody Regent: in the meantime how are you handling it Jack?
[11:31] Lady Sakai: and what about the people that has had Class Swaps that wasnt aware of that ?
[11:31] Joshe Darkstone: is there a method to get things looked at specifically jack? Like re-index MY sims? i mean – im not losing $20 / day here. Im losing everythign, including my 3 year investment in land that i cant sell, 3 years of building and marketing, its costing me $100/day now in lost revenues
[11:31] Jack Linden: Once we get a clear statement, we’ll push that out and be sure the existing support tickets are dealt with
[11:31] Charlene Trudeau: class swaps?
[11:31] Enemy Coba: good afternoon to all the presents
[11:31] Lady Sakai: and you Need to make an official statement to it also jack
[11:31] Alexxa Despres: Hi ya Enemy
[11:31] Jack Linden: Joshe, I’ve already noted your name. I will make sure someone takes a detailed look
[11:31] Ardy Lay: http://wiki.secondlife.com/wiki/Viewer_2_Tweaks
[11:31] Melody Regent: Yes, it needs to be posted in more than some back windows
[11:31] Driftwood Miles: That sucks Joshe 
[11:32] Joshe Darkstone: thank you
[11:32] Enemy Coba: hello Alexxa
[11:32] Enemy Coba:
[11:32] Alliez Mysterio: This is killing us all, not a doubt about it
[11:32] Abby Callisto: Jack do you think the increase in sim sales is due to the search being borked? Many businesses are dropping like flies becuase they cannot be found in search. What canbe done now tosave ourselves from you all killing us? AND When is viewer 2 going to be a mandatory viewer? Im still on the origional and hope to stay on it……Will we be given a choice as to what viewer we want to use?
[11:32] Joshe Darkstone: ill mind my toungue then and see if theres any changes over the next couple days, my sims willl be sold by june 4th
[11:32] Sonya Haight: I think Joshe is also having the class swap issue
[11:32] Melody Regent: Jack, are you looking at some sork of refund to everyone that paid to be in search?
[11:33] HimBaer Pfeffer: ty Ardy same like in church, help your self then god is helping you
[11:33] You decline Kalana Wrath, Kalana Wrath (58, 196, 1001) from A group member named chardonnay Jubilee.
[11:33] Alliez Mysterio: anolther one for sale
[11:33] Joshe Darkstone: yes, im going to chack that ticket now sonya
[11:33] Joshe Darkstone: but since that sim is also going to be ghone, not sure i care much
[11:33] Sonya Haight: true
[11:33] Jack Linden: Abby, too early to say right now. The rate of transfers and delinquent islands is roughly the same as it has been but, we may start to see that there is a rise due to these issues. We’re watching closely.
[11:34] Talarus Luan: Jack, I have a question from one of the other Arbor members. It appears that some of the microparcel extortionists are immune from having their plots swapped, even when others in similar situations ARE swapped. Can you elaborate on any reasons why some plots are swapped and some are not?
[11:34] Abby Callisto: and what will the lab give in retrobution for thier mistake costing so many thier business’s???
[11:34] Talarus Luan: Outside of the normal placement reasons.
[11:34] Jack Linden: I do not know when Viewer 1.23 will be dropped but I don’t think it will be soon. We’ll talk about that publicly well ahead of time
[11:34] Abby Callisto: this seach is devastating to everyone here….an di dont think the l;ab realizes just what they did to us
[11:34] LisaDeanna Zhora: A day?
[11:35] Jack Linden: Tal, good question and I don’t honestly know. I’d need to speak to the teamabout it
[11:35] Jack Linden: If you have precise examples, let me know
[11:35] Driftwood Miles: For those that are having dramas with disappearing search results try removing any characters other than Numbers and Letters. We removed a web address http://tribe25.net from our listing and it seemed to help. The lab did mentionthat some characters were causing issues
[11:35] HimBaer Pfeffer: i change to emerald when 1.23 is dead ! and thousands of regular viewer users
[11:35] Qie Niangao: does Support have office hours now, Jack? Don’t ya think they should?
[11:36] LisaDeanna Zhora: Agreed, Qie!
[11:36] Liisa Runo: i also would like g-team to have office hours again
[11:36] Jack Linden: ..and to Drift’s point, do read the search guidelines. The new search is far more sophisticated about things like keyword spamming.
[11:36] Sonya Haight: thanks Driftwood, is that in the name, description or objects listed?
[11:36] Ciaran Laval: Lady S did they switch you back to grandfathered tier level?
[11:36] Timo Yalin: maybe this got lost —-> [11:21] Timo Yalin: well first of all sorry for my bad english. I see still many bots arround what purchasing land for low rates and sell it for very low rates. So the last weeks the mainland prices went down more and more. Technally I think most of this bots not allowed. To get land during less than a half second means they use the search wrong, with multiple searcher bots. Why such users dont get stopped?
[11:36] Driftwood Miles: anywhere Sonya
[11:37] Sonya Haight: darn, ok will scour the sim
[11:37] Joshe Darkstone: ok, just checked, and the solution they provided regarding my type-swap that ended with an hs billing at $125 – is no, it will be billed at $125. that is an issue for me, I would want them to undo the swap at this point – give me back my $100, and then ill get rid of the sim
[11:37] Lady Sakai: after me yelling and screaming my head of they let me keep my GF …. because as they put it “I didnt understand the new rules correctly”
[11:37] Sonya Haight: they should Joshe, you were never informed in any way
[11:38] Ciaran Laval: They most certainly should if they’re not informing people price will be changed
[11:38] Joshe Darkstone: yes, well they said the same to me, they dont know where i got the impression that the gf status wouldnt change. so it did, and it stays changed
[11:38] Talarus Luan: Well, precise example: Luke Termagant.
[11:38] Artfox Daviau is Offline
[11:38] Talarus Luan: Rem Nightfire: in case you go to jack’s and the topic of luke comes up…. i filed 2 tickets for his plots and got this response a day later
[11:38] Jack Linden: Timo, where bots are unfairly using region resources we do take action. Also, search requests are throttled now which tends to help – however, i totally agree that having land bought from under you when you make a mistake is a problem. where we know the details quickly, we can sometimes undo it but there isn’t a short term solution to land bots i’m afraid
[11:38] Joshe Darkstone: which is silly, i had the impression it wouldnt change because im not transferring it, and transferring it is the only thing that to that point had ever been discussed as a way to change that status
[11:38] Triple Peccable is Offline
[11:38] Lady Sakai: that is complete and utter crap Joshe …. NOWHERE does it state that it changes OTHER than on regular trasnfer to another account
[11:39] Talarus Luan: Rem Nightfire: Leo Linden Hi Rem,
We’re not currently able to move this plot for you I’m sorry. As I mentioned on your previous ticket, we’re working on consolidating mainland parcels like these and it would be great if you could keep a check on the ownership of this parcel from time to time.
If you see the ownership change to Governor Linden, please ask us about it again.
Thanks for understanding.
Best Regards,
Leo
[11:39] Sonya Haight: exactly Joshe
[11:39] HimBaer Pfeffer: Jack ? === lost it who is gb Andel ? when you delte this account and ban his equipment ?
[11:39] HimBaer Pfeffer: delete*
[11:39] Joshe Darkstone: yes lady, and now im going to call them and get some clarification, kinda pouring salt in the wound at this point, put me out of business then hile my tiers at the same time
[11:40] Jack Linden: HimBaer, I don’t know about that account so I’m not sure.
[11:40] Qie Niangao: well, that sounds promising… like the Governor might shoot that jerk in the head, finally
[11:40] HimBaer Pfeffer: you should, this is the destructor number ione at my sims and on Bell Estate
[11:40] Jack Linden: If that person is causing problems, then I’d need to speak to the support folks (I’m now on the product side, rather than support)
[11:41] Lady Sakai: they CAN NOT refer to new rules that isnt clarified .. end of story .. and trying to make us feel like we are the stupid ones is WAY below par
[11:41] Talarus Luan: I can have Rem send you his ticket #s
[11:41] HimBaer Pfeffer: why nothing happened after 5 or more reports ?
[11:41] Jack Linden: thanks tal
[11:41] Melody Regent: Jack, are you looking at some sork of refund to everyone that paid to be in search while it si broken?
[11:42] Drongle McMahon: Talarus: Does that mean Leo is predicting that Gold Coins land will be abandoned?
[11:42] Lady Sakai: AND are you going to tell the team that they have no rights to be changing billing on people whe it wasnt clarifies about the GF status ????
[11:43] Talarus Luan: I don’t think so; I think that is “we can’t do anything for you, but if the land status changes, let us know”
[11:43] Talarus Luan: It’s ridiculous, because there are other plots from both Luke as well as others which were moved, so I don’t understand why these can’t be moved.
[11:44] Talarus Luan: If they are totally surrounded, and offered a fair swap, they should be moved. Period.
[11:44] Jack Linden: Melody, I’m certainly going to discuss it. I don’t know how that would work but I’ll look at it again. I can’t guarantee but feedback here is helpful so will discuss with folks here
[11:44] Timo Yalin: well, its just some users who destroy the work from other people. Take landrates against 0 is a main issue from maybe 3-4 bot users. I was close to expand until the prices went down like this. I spend many time with renters or new secondlife users what dotnt know anything about land. The fast bots what are still arround all are able to purchase lands during some milliseconds. So technally they are using the land search totally unfair. The result is that they controll the first 2-3 sides on the landlist. Taking land for 1 L$ is the second issue, what cost the community many new users in the past.
[11:45] Lady Sakai: Jack …. —- > AND are you going to tell the team that they have no rights to be changing billing on people whe it wasnt clarifies about the GF status ????
[11:45] Jack Linden: Lady, am discussing it with them yes.
[11:45] Jack Linden: You should hear from us soon;
[11:46] Lady Sakai: thank you …. ALSO we will be looking for an OFFICIAL announcement about billing changes
[11:46] Sonya Haight: think thats what he means Lady
[11:46] HimBaer Pfeffer: same as the meeting about inworld economy you mailed to me ? i wait since 2 months
[11:46] Lady Sakai: as long as thre is no official statements you cant be changing billing on ppl
[11:46] Jack Linden: Lady, indeed – we’re due to talk about the pricing etc soon – as we did early in the year, so that people have a good understanding of what pricing will be
[11:47] Jack Linden: We’re trying to do that every 6 months
[11:47] Lady Sakai: just making things completely clear as the team are reluctant to let ppl keep their GF s
[11:47] Jack Linden: and give 6 months notice at least
[11:47] Driftwood Miles: reches for the valium
[11:47] Driftwood Miles: a
[11:47] LisaDeanna Zhora: Pass me some drift
[11:47] Sonya Haight: think this needs to be clarified a bit sooner than that, last time it was months before we got the notice
[11:47] Blu Jupiter: get out of my pocket drift
[11:47] Lady Sakai: yea but that would mean Jack that this issue is almost 6 months old !?!
[11:47] Equinox Pinion: give me one too drift
[11:47] Driftwood Miles: LOL
[11:48] Jack Linden: Lady, no i’m referring to the overall pricing announcements
[11:48] Jack Linden: Not this specific issue
[11:48] Ruth Sandalwood is Online
[11:48] Driftwood Miles: AWWWWW All Addicts together
[11:48] Enemy Coba: eheheheh
[11:48] Jack Linden: Guys, enough with the pills!
[11:48] Lady Sakai: well you have a problem with the last one .. how about clearing that up before announcing anything new Jack ?
[11:48] Talarus Luan: You’re driving us to drug abuse, Jack! :p
[11:48] Driftwood Miles: Come off it Jack…you rattled when you came in
[11:48] Jack Linden: hehe
[11:48] Alexxa Despres: LOL
[11:49] LisaDeanna Zhora: HI! I’m Lisa and I am a valiume addict.
[11:49] Joshe Darkstone: ok just off the phone with dee. she said that they dont do type-swaps, what actually happened is they converted my full sim into 3 islands (they never existed) and then converted the hs sim into a full sim by trading it in with those 2 imaginary islands, and since this looks like a conversion – even though none of the imaginary islands ever actually existed, i lose my gf status.
[11:49] LisaDeanna Zhora: *giggles*
[11:49] Lady Sakai: I prefer Xanax any way :p
[11:49] Enemy Coba: lol
[11:49] Equinox Pinion: you will need some too jack if you tend to increase the prices
[11:49] Jack Linden: Joshe, I’ve asked that they look again at that
[11:49] Driftwood Miles: ooooo Xanax!!! haven’t tried those yet
[11:49] LisaDeanna Zhora: Oh wrong meeting.
[11:49] Lady Sakai: yea bla bla .. tell Dee that there is NOTHING official that states that
[11:49] Joshe Darkstone: which is silly, i discussed with them the fee for a type swap, they did a type swap by changing a vaule in the database, there was no conversion
[11:49] Enemy Coba: omg
[11:50] Joshe Darkstone: thanks, geez, im going home and stand in a corner
[11:50] Alexxa Despres: <<gets sent to the corner all the time Joshe
[11:50] Driftwood Miles: Jack any hints on what format Mesh imports will take (.obj .dae) likely to slip out in the next ten minutes?
[11:50] Blu Jupiter: and she still can’t behave
[11:50] Lady Sakai: Jack, I think time is to stop asking and starting telling them
[11:50] Ciaran Laval: Drift you keep letting her back out of the corner!
[11:50] Jack Linden: Joshe, hopefully the team will be back in touch soon if they feel there has been an error. As I said, I no longer look after support but I’m sure they will do the right thing
[11:50] Joshe Darkstone: and thanks for asking them to look into it again – jack. i do appreciate that. even if i tend to be critical here
[11:50] LisaDeanna Zhora: obj so far that I know
[11:50] Driftwood Miles: LOL
[11:51] Jack Linden: Joshe, not critical.. passionate.
[11:51] Abby Callisto is Offline
[11:51] Talarus Luan: I’m critical. <.<
[11:51] Uni Ninetails: driftwood the format is AAACKK!! *is dragged away by a Linden MIB
[11:51] Sonya Haight: oh I would say critical
[11:51] Ciaran Laval: uh oh Alexxa is telling me off
[11:51] Driftwood Miles: LOL Uni!!!!!
[11:51] Sonya Haight: he’s past the passionate point
[11:51] Joshe Darkstone: kk right now im feeling a bit overly passionate then, so ill take my leave
[11:51] Melody Regent: Jack I want to clarifiy please. You are saying that will have to suffer thru possible price changes every six months? Instead of making one announcement that will lay it out for all of 2011. You will make one that will last 6 months then another 6 months later? Why not just lay out pricings for a full year. Most business operate yearly, not every six months. Give us a solid, unerring price notice that will last ALL of 2011 and makre sure to give ut the START of the 4th quarter of 2010
[11:51] Alexxa Despres: Ciaran ;P
[11:51] Joshe Darkstone: take care folks
[11:51] Sonya Haight: hehehe Joshe
[11:51] You decline Apprentice Training Class. from A group member named Slatan Dryke.
[11:52] Uni Ninetails: byeee
[11:52] Driftwood Miles: two tongues Ciaran omg!!
[11:52] Lady Sakai: Jack you made the offical announcement so you have to stand by that …. it will land on you whether your in charge of support or not
[11:52] Equinox Pinion: i totaly agree with mel….we cannot have price changes every 6 months..or have to worry about them
[11:52] Ciaran Laval: Drift it was a more a stamp on the foot and a glare
[11:52] Jack Linden: Melody, we stated the full years plan at the start of this year. But I would like us to make the same commitment midyear too, so that you guys know what to expect in Q1/Q2 of 2011
[11:53] Jack Linden: I think we’re saying the same thing
[11:53] Sonya Haight: I think so
[11:53] Uni Ninetails: you think….?
[11:53] Driftwood Miles: Thats a result Mel!
[11:53] Uni Ninetails: ouch
[11:53] Melody Regent: So you will make ONE annoument that will tier out the 2011 year? Not making a differnt annoument every 6 months?
[11:53] Jack Linden: Sometimes I think I’m too nice to Mel.
[11:53] Jack Linden:
[11:53] Timo Yalin: ohh nice prices will lower in 2011 xD
[11:53] Sonya Haight: he’ll tell the 2011 price in July?
[11:53] Enemy Coba: hope so….
[11:54] Lady Sakai: oh dont we just wish Timo
[11:54] Timo Yalin: LOL
[11:54] Uni Ninetails: only time well see a reduction is when a new Virtual world thats can meet the needs we have, and is cheaper.
[11:54] Equinox Pinion: you will tell us the prices for 2011 in a few weeks? <speechless>
[11:54] Jack Linden: Sonya, at least for the first part of the year.. not for all of 2011. So yes, we want to try to give long term assurance on pricing
[11:54] Talarus Luan: Yup
[11:54] Melody Regent: Dont me nice Jack, I can take it
[11:54] Talarus Luan: Competition is good like that
[11:54] Lady Sakai: Equinox, then LL isnt looking hard enough
[11:54] Jack Linden: Okay flks, I have to duck out slightly early as I have to head to a meeting outside of this office.
[11:54] Melody Regent: I dont dish what I cant take. *winks*
[11:54] Uni Ninetails: quite frankly Linden Labs has me by the boobies at the moment.
[11:54] Jack Linden: thank you all for coming along!
[11:54] Enemy Coba: lol
[11:55] Talarus Luan: Ciao Jack
[11:55] Uni Ninetails: ty jack always fun
[11:55] Driftwood Miles: S OOOOOOOOOPPPPPPPPPERRRRRRRRR SIIIIIMMMMMMMMMMSSSSSSSS
[11:55] Enemy Coba: see ya jack
[11:55] Lady Sakai: see you next week Jack *winks*
[11:55] Driftwood Miles: Bye Jack
[11:55] LisaDeanna Zhora: thanks jack have a good day
[11:55] Sonya Haight: so that means prices could change twice a year instead of once?
[11:55] Ciaran Laval: Cheers Jack
[11:55] Seattle LeShelle: bye jack
[11:55] Timo Yalin: bye jack
[11:55] Alliez Mysterio: Take care Jack
[11:55] Alexxa Despres: Bye Jack… have a great weekend
[11:55] Jack Linden: take care all! have a good weekend!
[11:55] Enemy Coba: omg
[11:55] David Wetherby: Thank you Jack
[11:55] Lady Sakai: NO Drift .. go to bed !!!
[11:55] Equinox Pinion: take care jack
[11:55] Enemy Coba: you too jack
[11:55] Driftwood Miles:
[11:55] Sonya Haight: hmm
[11:55] Jack Linden is Offline
[11:55] Seattle LeShelle: why do i feel the tier price answer was something a politcian would say
[11:55] Uni Ninetails: yeah we might change the prcigin every 6 months *runs ut the door
[11:55] Alliez Mysterio: lol